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11/5/2019 0 Comments

20 Years of Lincoln Navigator



It's hard to believe but Lincoln Navigator has been with us for over twenty years. When it was launched back in 1997 it started a whole new segment - the Full Size Luxury SUV. After dominating the first couple of years of the segment it created, the Navigator came under siege and has been on defense ever since.
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After recording a high of over 43,000 units sold in 1998, the Navigator experienced an almost continuous decrease, hitting a bottom of 8,000 units in 2011.

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At the same time, the segment saw a solid growth, attracting more competitors, of which the Cadillac Escalade distinguished itself as a market leader. At its peak in 2006, with more than 134,000 units sold, the full size luxury SUV segment represented 7.2% of US luxury vehicle market.

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After the tumultuous Great Recession of 2008, the Full Size Luxury SUV segment entered a period of rapid volume recovery, almost doubling in size between 2009 and 2017, but its share of US Luxury market remained relatively stable, oscillating between 5% - 6%. With all the changes happening in the market, when customers are heavily turning toward SUVs and CUVs many thought the Full Size Luxury SUV segment would recover to its previous highs, but that hasn't happened yet, neither for volumes nor for share of US luxury.

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Of note is the fact the Navigator did not benefit from the recent segment recovery, and sales have been fairly flat until 2018 when the fourth generation was launched.
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In over 20 years Navigator has sold 476,000 vehicles, coming only second in the segment to Escalades' 747,000.

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The "long tail" like of Lincoln Navigator that we have seen in recent years has finally came to an end in 2018.
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Since 1997, four generations of Navigator have reached the market. The first generation of Navigator is still the best seller, with 210,000 units sold. The third generation, although the longest on the market, only comes third, narrowly overpassed by the second generation.
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The fourth generation started well and is really promising.

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So, how good is the fourth generation? Launched with great reviews, the New Navigator has sold well, increasing the volumes and at the same time gaining market share.
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Although selling in smaller numbers than other Lincoln models, the Navigator provides a significant portion of Lincoln's and Ford's profits. At its peak, the Navigator only represented 24% of Lincoln's volume in the US.



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At only 6-7% of the total US Luxury vehicles, the Full Size Luxury SUV segment has been a magnet for manufacturers because of the larger profits involved. As the numbers of competitors in the segment increased, so the Navigators sales have decreased.

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After dominating the segment for many years, the US OEMs, Lincoln and Cadillac, have been facing more competitors in recent years. Fortunately, Lincoln's comeback has meant more care and more dollars invested in the brand and its models, Navigator included. We all have great hopes and believe the company is well prepared.
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    ​Welcome back Continental!




    The Royal DNA
    Once upon a time, there was a car synonymous with presidential limos, a car that was the king of cool, a car associated with celebrities and movie stars. That car was LINCOLN. Lincolns were imposing vehicles. They were the darlings of kings, popes, and many people aspired at having one. That was a time when owning a Lincoln really meant something: elegance, style, refinement. Without any doubt, it was a symbol of American Luxury. From Elvis Presley to Elizabeth Taylor, from the Shah of Iran and President John F. Kennedy, to Frank Sinatra, Marilyn Monroe and many others, Lincoln was "the choice".  Lincoln was a true luxury brand and sold some of the nicest cars on the market. The Lincoln brand was the pinnacle of luxury.
     
    Challenging times

    Only a couple of decades ago, Lincoln was the top selling luxury brand in the US, before buyers began defecting to foreign brand like BMW and Lexus. But then came the decline: the brand "was allowed to wither on the vine" as Mark Fileds put it recently. Suffering from poor perceptions, in spite of producing great cars recently, it has been difficult for Lincoln to change those perceptions. It's a great lesson here: it takes a lot of time to repair a damaged reputation, whether you are a product, or a company. You need a lot of money and brilliant marketing to accomplish that transformation.

    New Strategy
    But Lincoln seems to just do the right things:
    "we are not trying to out-German the Germans", said recently Mark Fields, Ford's CEO. And, instead of reinventing itself as a sport or performance brand, trying to replicate the German brands, Lincoln seems to draw upon its illustrious past, finding inspiration in the best of its history. The Lincoln team decided to bring customers the "quiet, serene experience". However, as Kumar Galhotra, the head of Lincoln Brands, clarified, "we are not about fast", but, "we have plenty of power, our customers are looking for abundant power, effortless power, power when they need it." It is an interesting take on luxury, if you think about it, when Cadillac is openly going after the Germans.
     
    We feel that the team behind Lincoln is coming up with a great new definition of American luxury, trying to emphasize comfort, silence, and high tech over performance. It sounds like they are developing a "dynamic variable". It is a strong hint at the "
    Big Picture" framework, from University of Michigan. Seeing a clear strategy (ACQUISITION/STEAL SHARE ?) to accompany the will to reinvigorate the whole brand can only bring joy to all the Lincoln brand innamorati. All that is left is implementing it, executing that strategy: coming up with the right products, reflecting the strategic choices, selecting the appropriate price, in line with all those decisions on targeting and positioning (value proposition), building up the necessary distribution network, or transforming it to carry out the new strategy, and last, but not least, choosing the right balance between promotions and brand building efforts. Or, as Steve Jobs put it, when he returned to Apple in 1990s and pushed the company to go back to the basics: great product, great marketing and great distribution (as you probably noticed, PRICE was not mentioned in that conversation!).
     
    Seeing is believing. Trying is believing. The new Continental shown at the 2016 North American International Auto Show in Detroit exudes luxury, it has everything that a luxury car customer may want. You need to experience it to really understand the move. Pictures don't make it justice. It looks way much better in person than it does in pictures. We are impressed: great attention to details, beautiful door handles, the new signature grill, huge moon roof, cool and comfortable jet inspired seats, with massage systems, lots of legs room, nice touch leather, wood accents, powered rear window sunshade. You can feel the abundance, the opulence. You are lured in lushness and seduced.

     
     A Hopeful Future
    With Continental, we could say that Lincoln has got its mojo back. Continental screams loudly with passion, conviction and unashamed: look at me, it's OK to buy a Lincoln! I am different! I am not your grandpa's car anymore. Modern, sexy, and sophisticated it is truly a car well done, that can satisfy even the most exigent, younger, more affluent customers. We believe Lincoln deserves a second chance. Take a look! And judging by the reactions we've seen, with Continental, Lincoln is getting a lot of the needed attention.
     
    The brand Lincoln is going for sure in the right direction. Cars are better and better. And Continental is an even bigger step on that path. With every new vehicle, Lincoln is getting closer and closer to what a Lincoln is meant to be. Finding, or re-finding your place, in an environment where more and more manufacturers are struggling to stand out is not easy. Creating, or recreating a credible, distinctive identity is most of the times elusive, but Lincoln has figured it out and it captures people's imagination once again. Will Lincoln ever return to its former glory? Only time will tell, but we feel much better about it now than even five years ago. It certainly seems capable of doing it.
     
    Again, welcome back Continental! It's been a long wait. We are proud of you!
    ​

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